by Chander Sharma | Mar 28, 2021 | Leadership
Stories that inspire. “When I set a glass prism on a windowsill and allow the sun to flood through it, a spectrum of colors dances on the floor. What we call “white” is a rainbow of colored rays packed into a small space. The prism sets them free.” ~Diane...
by Chander Sharma | Mar 20, 2021 | Leadership, Mindset
World Sparrow Day is celebrated on the March 20th of every year. The objective of World Sparrow Day is to educate the public about the threat of polluted urban environments and non-caring humans to the house sparrow population, as well as to other common bird species....
by Chander Sharma | Mar 12, 2021 | Leadership
C U S T O M E R ‘We are living in an ‘Experience Economy’ where the bar for satisfactory or average customer service within our industry keeps being raised’ Moments of magic, however, are not just average or satisfactory experiences. They are outstanding or unique...
by Chander Sharma | Mar 4, 2021 | Leadership
T R I B E “You are your tribe” said my master looking deep into my eyes. My skills in ‘Professional Speaking’ have come from my tribe. Less than 40 days ago, we had this amazing summit #pss2021 where my tribe gathered to share their wisdom on the craft. And the least...
by Chander Sharma | Feb 28, 2021 | Leadership
Stories that inspire. “Locking yourself in a cage will not help you” said my master. He further quoted Joseph Campbell ~ ‘Follow your bliss and the universe will open doors where there were only walls’ Possibilities and more possibilities when you follow your bliss....
by Chander Sharma | Feb 25, 2021 | Leadership
C U S T O M E R People buy from people and we all know that. Global researches are focusing the role of empathy in customer-service more than ever before. Here are 5 statements that could re-assure your customers & show them how much you care: “If I were in your...
