C U S T O M E R
A big thanks to the Expert Panel, Forbes Coaches Council for this excellent write up last year.
Below, 11 members of Forbes Coaches Council delve into some of the exact strategies and messages they employ to make their customers feel more valued, and how you can too :
1. Genuinely Thank Your Customers
2. Tell Them You’re Thinking Of Them
3. Be There For Them After The Sale Closed
4. Listen, Then Remember
5. Always Tell Them The Truth
6. Show You Are Acting On Their Feedback
7. Show Your Appreciation With A Handwritten Note
8. Give Them A Gift You Know They’ll Like
9. Get To Know Them On A Deeper Level
10. Share Your Learning
11. Treat Them Like The Hero Of The Story