by Chander Sharma | Mar 22, 2021 | Professional Development
C U S T O M E R I want this.I want that.I also want that.I certainly want that. Sounds familiar ?? Your Customer has often said those statements to you. Want Vs Need : your customer may want 1,000 things but probably needs few or something totally different. Find out...
by Chander Sharma | Mar 20, 2021 | Leadership, Mindset
World Sparrow Day is celebrated on the March 20th of every year. The objective of World Sparrow Day is to educate the public about the threat of polluted urban environments and non-caring humans to the house sparrow population, as well as to other common bird species....
by Chander Sharma | Mar 17, 2021 | Professional Development
C U S T O M E R “Really ???” said the MD of a Fortune 500 company as he stood up in disbelief. “There is more coming” replied my Partner firmly and with a smile. Our shoulders broadened as we took pride in delivering more than expected to our clients. Exceeding...
by Chander Sharma | Mar 14, 2021 | Mindset
S T O R I E S : Stories that inspire. My wife took to gardening 8 months back – carefully selecting pots of different sizes, plants of all varieties and putting them together in our small courtyard. And now this is our new location for morning tea and meditation....
by Chander Sharma | Mar 12, 2021 | Team Productivity
C U S T O M E R EX to CX : 8 things you could do differently. Aligning your customer and employee experience programs is an essential step in transforming your organization around experiences. With your people motivated, engaged and enabled, you can deliver positive...
