by Chander Sharma | Feb 23, 2021 | Team Productivity
C U S T O M E R 26.5% revenue growth is what our client recorded in 6 months. Our plan was simple – we advised them to stop focusing on new customer acquisition, divert most of their resources into reselling, upselling, cross-selling to their existing clients. The...
by Chander Sharma | Feb 21, 2021 | Mindset
Stories that inspire. My teacher said “Love thyself” and later gave me 6 dimensions of those 2 words. Forgive yourself.Be kind to yourself.Accept yourself.Trust yourself.Spend time with yourself.Discover yourself. Happy to share more wisdom and help you write a new...
by Chander Sharma | Feb 21, 2021 | Leadership
Personal & Professional Excellence Series: Yet another day of jaw-dropping outdoor experience. Therapeutic & truly meditative – ‘Bird Watching’ requires great patience and perseverance. The sight of a beautiful bird in its natural habitat is...
by Chander Sharma | Feb 19, 2021 | Team Productivity
R E S I L I E N C E Your ability to respond to and deal with a crisis, is a great way to build resilience for the future. Resilient Mindset – a key noteResilient Mindset – a 3 hour masterclassResilient Mindset – a 2 day workshopResilient Mindset...
by Chander Sharma | Feb 16, 2021 | Professional Development
C U S T O M E R My boss threw the file on my face and told me ‘listen to your customer’. And that has remained with me for 27 years now. What do you do to actively ‘listen’ to your Customers ? Qualitative interviewsInteractive voice response (IVR)Online...